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+SUPPORT CENTER: 818.812.6240

NETWORKING

+PRICING

Rationale Solutions publishes clear and fixed labor rates for computer repair services. We will charge the published labor rate - per below table - for each individual repair that is performed.

  • All rates above cover In-Store services only.
  • For At-Home or At-Business service rates, please contact our service department (818) 812-6240 or for inquiry +Click here
  • Expedite diagnostic service available for $55.00. Bring in your system before noon Monday through Friday, and we will diagnose same day.
  • Rates are subject to change at any time and with or without notice.
  • 10% Discount on labor when you check-in on YELP or FACEBOOK
  • 10% Discount on labor for Student (Provide Student ID)
  • 30 Days Warranty on Labor.
  • 90 Days Warranty on any parts purchased with us.
  • Payments is due when you pickup your PC or Laptop.

DIAGNOSTICS

A diagnosis is performed on all computers received to verify the problem and determine whether a part replacement is required. Upon authorization of the repair, we will waive the fee towards labor.

Flat Fee : $45.00

SYSTEM & COMPUTER TUNE-UP (PC & MAC)

  • Laptop / Desktop CPU cooling system.
  • Drive Updates.
  • Windows / OS X Updates.
  • Registry clean.
  • Speed up your computer with AVG Tune Up / CleanMyMac 2 Software.
  • AVG Tune Up Software included (Value $29.99).
  • CleanMyMac 2 Included (Value $27.99).
Flat Fee : $90.00

HARD DRIVE & OPERATING SYSTEM INSTALLATION (PC & MAC)

  • Hard Drive Install.
  • MicroSoft OEM Operating System.
  • OS X (Any Version).
  • Factory Restore Media.
  • Operating System Upgrade / Downgrade (Customer should provide us the product key or can buy from us).
  • Driver updates.
  • Hard drive Cloning. (Upgrade Hard Drive Capacity or upgrade to SSD).

    Note: *We will install the requested operating system version with the registration key provided by customer. Third-party software will be installed upon customers request and providing the software - No additional fee will be charged.

    We are not responsible for data loss while equipment is in our possession, Is your data backed-up? if not, we would back-up your data for an additional $50.00
  • Data Backup.
  • Data Transfer to new install Hard Drive.
  • Data Transfer to External Hard drive (Customer should provide or can buy from us).
Flat Fee : $90.00 + New Internal / External Hard Drive Cost

VIRUS & SPYWARE REMOVAL (PC & MAC)

  • Remove Viruses, Adware and Spyware.
  • Install Malwarebyte (Free Version)
  • Install AVG Cloud Care Anti-Virus software 2014 with 12 month subscription (Value $51.99 Per Year)
Flat Fee : $90.00

DATA REVOCERY (PC / MAC)

  • Windows Data Recovery (DOS / FAT / NTFS)
  • MAC Data Recovery (HFS / HFS+)
  • Data recovery form formatted hard drive or deleted, lost files.

    Note *Lost data maybe recovered within 2-7 business days on the severity of the damage. Customer will be updated by the repair coordinator with the status of recovery throughout the process. No fee will be applied if Data are not recovered. At the moment we only do Level 1 and 2 data recovery.
  • Level 1 : Logical Repair - Healthy drive but has logical (software) corruption.
  • Level 2 : Non Invasive - Failed drive but not mechanically.
  • Level 3 : Invasive - Failed drive mechanical and needs a Clean Room recovery. (Not at this moment)

    Hard Drives that are a part of RAID (Levels 0,1,1+0,5,6,10) set are subject to different pricing and to send your inquiry please Click here
Flat Fee : $150.00

HARDWARE INSTALLATION AND REPLACEMENT

  • Memory Module
  • Optical Drives
  • Keyboard
  • LCD & LED cracked screen replacement
Flat Fee : $85.00 + Parts

SYSTEMBOARD REPLACEMENT (PC & MAC)

  • System Board replacement
  • DC-IN Jack Replacement
Flat Fee : $90.00

REMOTE IT SUPPORT

  • Remote IT Support
  • Residential | Business IT Support
Flat Fee : $45.00 Per Session

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